This is How it Works

Yes, we are Artisan Hatmakers

1/3rd of our business is special order hats, made to the size you order. Your hat(s) will be shipped via US Mail, to wherever you are, in the United States or around the world. The cost is simply the price of your hat plus postage. A Square invoice will be emailed upon completion, allowing you to pay securely online. We can make other arrangements if you prefer to pay by check or money order. At the risk of repeating myself: You will NOT pay for your hat as part of the ordering process. You will be invoiced once the hat is finished. If you want an estimation of the cost of shipping your hat, please give us a call!

Our Process

To make your Hat People Hat tailored to size, we need time to finish the Hat. Touring Caps and Sports Caps are brought to where setting the size is the very next step. It is at this point, approximately halfway to completion, that we await your order. In that your order must be finished, and completion times can vary from days to weeks; we do not accept payment until your hat is ready to be shipped. Timeliness is affected by overall production demands. Fabric availability does change, and if you select a fabric that has just run out, we will work with you to find a pleasing alternative.

Working One on One

For those who wish to get more involved in the design of their hat: more time is needed. The Hat People Fabric Library is truly grand, built over years of sourcing natural fabrics of wool, linen, cotton, and hemp. We are certainly willing to answer your questions (phone: 888 930 4287).  Also check out the Hat Library Page. It is a vast reference of possible fabrics. You’ll find a Hat Library Special Order Form there on the Library page, just scroll down!